Pinoy Game Terms & Conditions

1. Acceptance of Terms

By accessing or using the Pinoy Game platform — whether through a desktop browser, mobile browser, or any other supported device — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you should not create an account or use the platform.

These terms form a binding agreement between you (the player) and Pinoy Game. They apply to all features of the platform, including but not limited to sports betting, eBingo, live casino, slots, VIP programs, and any promotions or bonuses offered.

2. Eligibility and Account Registration

To register and maintain an account with Pinoy Game, you must meet all of the following requirements:

• You are at least 21 years of age.
• You are located in the Philippines at the time of access and registration.
• You are registering on your own behalf and not on behalf of another person.
• You do not already have an existing account with Pinoy Game.
• You have not previously been suspended or banned from the platform.
• You are not a current employee or immediate family member of a Pinoy Game employee.

Each player is permitted to hold only one account. Creating multiple accounts — whether to claim multiple bonuses, circumvent restrictions, or for any other reason — is strictly prohibited. Pinoy Game reserves the right to close all duplicate accounts and withhold any associated funds pending investigation.

During registration, you agree to provide accurate, complete, and up-to-date personal information. Providing false information is grounds for immediate account termination.

3. Account Verification (KYC)

Pinoy Game applies Know Your Customer (KYC) verification to all accounts. This process is standard practice in online gaming platforms and exists to protect both players and the integrity of the platform.

You may be required to submit the following documents:

• A valid government-issued photo ID (e.g., Philippine passport, driver 's license, UMID, SSS ID, or PhilSys national ID)
• A recent proof of address (utility bill, bank statement, or barangay certificate dated within the last three months)
• A selfie with your ID for identity confirmation

Verification is typically required before your first withdrawal and may be requested at any point if there is unusual activity on your account. Failure to complete verification within the timeframe requested may result in a temporary hold on your account.

4. Deposits and Withdrawals

All transactions on Pinoy Game are conducted in Philippine Peso (PHP). We support a range of local payment methods suited for Filipino players, including online banking, bank transfer, and e-wallets such as GCash and Maya.

Please note the following rules regarding deposits and withdrawals:

• Minimum and maximum deposit amounts are displayed within the platform's cashier section and may vary depending on your chosen payment method.
• Withdrawals can only be made to a payment account registered in your own name. Third-party withdrawals are not permitted.
• Pinoy Game does not accept deposits made via credit cards or any form of cryptocurrency for wagering purposes.
• Processing times vary by payment method. E-wallet withdrawals are generally faster than bank transfers, though exact timelines are not guaranteed.
• Pinoy Game reserves the right to request additional verification before processing any withdrawal, particularly for large amounts or accounts flagged for review.

If you believe a transaction has been processed incorrectly, contact our support team immediately. We will investigate and respond as quickly as possible.

5. Betting Rules and Fair Play

All games and betting markets on Pinoy Game are governed by specific rules that are displayed within each game or event. By placing a bet, you confirm that you understand and accept those rules.

General betting rules include:

• All bets are final once confirmed. Cancellation is not available after a bet has been accepted by the system.
• In the event of a technical error or system failure during a game, bets may be voided at Pinoy Game's discretion.
• Pinoy Game reserves the right to void bets placed on markets that were offered due to an error in odds or game data.
• Any attempt to exploit system errors, glitches, or pricing mistakes will result in the cancellation of affected bets and may result in account suspension.
• Collusion, match-fixing, or any form of cheating will result in permanent account termination and forfeiture of all funds.

Pinoy Game uses monitoring tools to detect irregular betting patterns. We take the integrity of our platform seriously and cooperate with relevant authorities where necessary.

6. Bonuses and Promotions

From time to time, Pinoy Game may offer bonuses, promotions, cashback, or other incentives to eligible players. These offers are subject to their own specific terms, which will be clearly stated at the time of the offer.

As a general rule across all promotional offers:

• Bonuses are intended for personal recreational use only and may not be transferred to another player.
• Pinoy Game reserves the right to withdraw or modify any promotion at any time, with or without prior notice.
• Attempting to abuse bonuses — including creating multiple accounts to claim the same offer — will result in the cancellation of the bonus and may lead to account action.
• Specific wagering requirements, game restrictions, and expiry conditions will be detailed in the individual promotion terms.

7. Responsible Gaming

Pinoy Game is committed to providing a safe and responsible gaming environment. Gaming is a form of entertainment — it should never be seen as a way to earn income or recover financial losses.

We encourage all players to:

• Set a personal budget before playing and stick to it.
• Use session time reminders to keep track of how long you've been playing.
• Never bet more than you can afford to lose.
• Take breaks regularly and avoid playing when tired, stressed, or under the influence of substances.
• Reach out for support if gaming starts to feel like something you can't control.

Players who feel they may have a gambling problem can request a self-exclusion or deposit limit adjustment through our support team. We take these requests seriously and will act on them promptly.

For more information on managing your gaming habits, visit our Responsible Gaming page.

8. Account Suspension and Termination

Pinoy Game reserves the right to suspend or permanently close any account at any time, with or without prior notice, in cases that include but are not limited to:

• Breach of any part of these Terms and Conditions
• Providing false or misleading information during registration or verification
• Suspected or confirmed fraudulent activity
• Abusive, threatening, or inappropriate behaviour toward platform staff or other players
• Operating multiple accounts
• Attempting to manipulate game outcomes or exploit system errors

In the event of account closure due to a breach, any balance remaining in the account may be forfeited depending on the nature of the violation. Pinoy Game will communicate the reason for closure where legally permitted to do so.

You may also choose to close your own account at any time by contacting our support team. Pending withdrawals will be processed in accordance with standard procedures before the account is fully closed.

9. Privacy and Data Protection

Your privacy matters to us. Pinoy Game collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference.

By using the platform, you consent to the collection and use of your personal information for the purposes outlined in the Privacy Policy, including account management, KYC compliance, fraud prevention, and platform improvement.

We use SSL encryption across the entire platform and apply strict access controls to protect your data from unauthorised access.

10. Amendments to These Terms

Pinoy Game may update these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

For significant changes that affect player rights or existing account conditions, we will make reasonable efforts to notify registered players via their registered contact details. However, it is your responsibility to review these terms periodically.

If you disagree with any revised terms, you should stop using the platform and request account closure. Continued use after any update constitutes acceptance of the new terms.